Shipping FAQs


Frequently Asked Questions

 

Avery Rae works with global suppliers who are skilled at their craft. We have partnered with our suppliers who are located in various parts of the world including Thailand, Panama, China and Japan and Europe. Our business started and was built on establishing relationships with our suppliers, leading us to provide our customers the very best in products and passing the savings on to them. Everyday we deliver to our customers across the world and ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and shipper process the orders, which takes an additional 2–4 days.

  • Shipping time: This refers to the time it takes for items to be shipped from our supplier’s warehouse to the destination. Since we ship from our suppliers manufacturing facilities from all over the world your purchase may take between 2-3 weeks to arrive. 

Our suppliers do not provide tracking services but please feel confident that your package will arrive and we will back our products with 100% satisfaction.
For additional questions concerning shipping please contact us at help@averyrae.net if for any reason your shipment has not arrived within the time frame allotted, please contact us and we will notify the supplier to see what may be the delay.
Multiple items: if multiple items are ordered they may not ship in the same package. Don’t panic depending on what you have ordered your new items could be coming from different locations.
Reasons for longer arrival of packages:
  • An incorrect shipping address was entered.
  • Shipments will go through customs and at times it takes a little longer for processing.
  • Holiday season. Starting November 1st through Christmas delivery times maybe be extended. Rest assured your purchases will be delivered.